Professional Services
Professional Services
Our Professional Services Team specialises in helping our customers achieve their business objectives with City Cloud.
Our technicians and architects excel in open source solutions for cloud computing and distributed storage and can help your organisation every step of the way. Whether you need us for various levels of techincal support, deployment of an OpenStack cloud environment or a Ceph storage cluster, we have the knowledge and experience to guide you through the entire process.
How can our Professional Services team be of service?
Technical Support
Implementation
Automation
Optimization
Architecture
Best practices
Design
Documentation
Professional Services Rates
Hourly rates and levels of assistance provided by our professional services team.
| $125 Basic level technical support |
$165 In-depth technical support |
$195 Expert level technical support |
$245 Architect |
| Basic troubleshooting | In-depth troubleshooting | Expert level troubleshooting | Architectural design |
| Username & Password problems | Software repair | Designing and developing courses of action | Cloud Adoption Expertise |
| Uninstalling/reinstalling basic software applications | Diagnostic testing | Test case environment | DevOps Methodology |
| Verification of proper hardware and software setup | Remote control tools | ||
| Assistance in navigating around application menus |
| €105 Basic level technical support |
€135 In-depth technical support |
€160 Expert level technical support |
€200 Architect |
| Basic troubleshooting | In-depth troubleshooting | Expert level troubleshooting | Architectural design |
| Username & Password problems | Software repair | Designing and developing courses of action | Cloud Adoption Expertise |
| Uninstalling/reinstalling basic software applications | Diagnostic testing | Test case environment | DevOps Methodology |
| Verification of proper hardware and software setup | Remote control tools | ||
| Assistance in navigating around application menus |
| 995 SEK Basic level technical support |
1295 SEK In-depth technical support |
1995 SEK Expert level technical support |
2495 SEK Architect |
| Basic troubleshooting | In-depth troubleshooting | Expert level troubleshooting | Architectural design |
| Username & Password problems | Software repair | Designing and developing courses of action | Cloud Adoption Expertise |
| Uninstalling/reinstalling basic software applications | Diagnostic testing | Test case environment | DevOps Methodology |
| Verification of proper hardware and software setup | Remote control tools | ||
| Assistance in navigating around application menus |
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